Former Britain PM Tony Blair impressed with AP’s Real-time Governance

Former British Prime Minister Tony Blair visited Andhra Pradesh and its capital Amaravati and lauded the state's Real-Time Governance Society (RTGS). Awed by technology’s use in governance, he said: “I think it is one of the most exciting things happening anywhere in the world.

I think you're leading a revolution in how to govern. It is an extraordinary undertaking in a state, which is the size of a reasonably large European country. I think there are lessons from Andhra Pradesh for the globe.”
Blair, who had been an old friend of Chief Minister N. Chandrababu Naidu, has met him for the second time. Earlier, when Chandrababu Naidu was the Chief Minister of United Andhra Pradesh, Tony Blair was serving his tenure as the Prime Minister of Britain.

On Monday, Blair landed at the Vijayawada Airport in Gannavaram in the evening and was received by state IT and Municipal Administration and Urban Development (MAUD) Minister Nara Lokesh. 
Following his visit to the RTGS, Blair wrote in the visitor’s book “Thank you for an amazing and inspiration visit.” Responding to Blair’s visit, Chandrababu Naidu tweeted: “Mr.Tony Blair recognized the revolutionary data-driven governance in Andhra Pradesh and its tremendous impact on the lives of the citizens. He also lauded the State government for its extraordinary efforts for the development of the State.”
The RTGS, which is Asia’s biggest real-time control room, consists of 13 centres at the head of each district of the state and one main centre in the state's capital, with information about the state and citizens easily available.

It also works in collaboration with all departments of the government, in times of natural calamities and disasters. It also has access to people hub, which includes the data of all households in the state government and the benefits that the citizens are receiving.
Real Time Governance is a new institutional framework devised by Government of Andhra Pradesh to bring in positive ‘disruptive’ changes in governance, public administration and management leveraging the tools of e-Governance, technology and electronic communication.

The RTG system utilises the tools of e-Governance to develop an institutional mechanism for developing ‘good governance’ practices and effective provisioning of public services.
The major thematic areas of operation of RTG include: Grievance management (through a call centre called Parishakara Vedika), beneficiary feedback (on service delivery of social welfare benefits, pensions, public distribution system,

scholarships and other government programmes and perception analysis on flagship schemes of the government), data mining and analytics (for independent performance measurement system at state level focusing on programme outcomes and dispensing feedback to officials at multiple administrative levels), coordination and crowd sourcing (application of Big Data for designing welfare projects in the state).

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