National Consumer Helpline
NCH facilitates Rs 45 crore refunds across 31 sectors in 8 months, e-commerce leads
Business
December 27, 2025
NCH facilitates Rs 45 crore refunds across 31 sectors in 8 months, e-commerce leads
The National Consumer Helpline (NCH) has facilitated refunds amounting to Rs 45 crore during the eight-month period from April 25-December…
National Consumer Day: NCH, e-Jagriti platforms ensure timely grievance redressal
News
December 23, 2025
National Consumer Day: NCH, e-Jagriti platforms ensure timely grievance redressal
The number of calls received by the National Consumer Helpline (NCH) has grown nearly tenfold, from 12,553 calls in December…
National Consumer Helpline receives over 1 lakh complaints a month, reflecting consumer trust
News
October 17, 2025
National Consumer Helpline receives over 1 lakh complaints a month, reflecting consumer trust
The National Consumer Helpline (NCH) currently receives over one lakh complaints per month, reflecting the growing consumer trust, as average…
Milk, electronics, LPG lead GST-related consumer grievances on NCH
News
October 3, 2025
Milk, electronics, LPG lead GST-related consumer grievances on NCH
As the National Consumer Helpline (NCH) receives complaints around the GST 2.0 implementation by retailers and e-commerce platforms, a major…
National Consumer Helpline refunds Rs 7.14 crore to consumers in 2 months
News
July 4, 2025
National Consumer Helpline refunds Rs 7.14 crore to consumers in 2 months
The government on Friday said that the National Consumer Helpline (NCH) has successfully facilitated refund of Rs 7.14 crore to…
Grievance calls on National Consumer Helpline grow 10-fold, AI boosts redressals
Technology
February 5, 2025
Grievance calls on National Consumer Helpline grow 10-fold, AI boosts redressals
The National Consumer Helpline (NCH) has emerged as the key point of redressal of consumer grievances, functioning in 17 languages…